The term “User Experience” has become so popular that it’s almost lost its meaning. So how do we define User Experience? The way in which a user – defined as a customer, member, researcher, or general public – interacts with a product or application, whether the desired outcome was achieved, and the user’s level of satisfaction.

There are many ways to figure out the impact and success rate of the overall User Experience. When designing a new product, one of the first steps to take is to define the Information Architecture in order to make sure all team members are on the same page moving forward, and all requirements are gathered and accounted for. Find out about Information Architecture >